![]() I still owed a few thousand and put the promotion from GE Capital on dispute. THANKS! Don't waste your money on this rotten company!!! No wonder why the shady sales guy told me to buy their cheap wood. Oh, and when I tried to contact Bellawood directly to see if they would help, guess what I found out? Lumber Liquidators OWNS Bellawood. I wasted thousands on flooring that is extremely CHEAP, and completely wrong for my lifestyle. ![]() I've since read numerous consumer reviews, one of which from a former LL branch manager stating how shady the company is. ![]() The store does not provide the customer with them or even tell the customer they exist. After contacting corporate, I was told that there are specific care instructions that can void your warranty if you don't follow, but I was never told where to find these instructions. The steam vacuum I use leaves very minimal water on the floor also. That would have been a good thing for the salesperson to tell me before purchasing. The floor constantly looks dirty because of the dark color and high traffic in my house. LL says you are not supposed to use any water to clean it. I contacted corporate but they will not help me, they say, because I've used a steam vacuum on the floor. The floor is extremely high maintenance, cheap, and the opposite of durable. Pretty much every time something falls on the floor, there is a new chip. Within three weeks of installation, it had 10+ chips in the finish, and scratches also. ![]() Since it was installed I've been having nothing but problems with the floor. The best looking color in my price range and in stock was a dark brown which was a lot darker than I had envisioned or wanted but I purchased it. ![]()
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